🇮🇳 Government of India | Ministry of Home Affairs | I4C
Cyber Financial Assistance Portal
I4C | Indian Cybercrime Coordination Centre | Ministry of Home Affairs
Official government assistance portal. Never pay money for account defreeze. Report fraud at 1930.
Is Your Bank Account Frozen Due to Cybercrime Investigation?
Citizens whose bank accounts have been frozen due to cybercrime complaints may submit a request here for official review and assistance.
How This Portal Works
Submit Request
Fill the account defreeze form with required documents
OTP Verification
Verify identity via mobile OTP
Case Review
Officers review your documents
Resolution
Receive official guidance on defreeze
Cyber Safety Tips — Apni Suraksha Karein
Online fraud se kaise bachein — jagruk rahein, surakshit rahein
OTP Kabhi Share Na Karein
Never share OTP, PIN or CVV with anyone — not even bank officials or police. OTP is ONLY for you.
Anjaane Links Pe Click Na Karein
Do not click links in SMS/WhatsApp. Fraudsters send fake KYC and bank links to steal your credentials.
Fake Customer Care
Always get bank numbers from official website. Fake numbers on Google steal your money.
UPI PIN Sirf Bhejne Ke Liye
Enter UPI PIN only to SEND money — never to receive. Asking for PIN to send you money = fraud.
Fake Part-Time Jobs
No real job needs upfront payment. Fake jobs route fraud money through your account — getting it frozen.
Turant Report Karein — 1930
If you are a fraud victim, call 1930 within 24 hours. The faster you report, the better the chance of recovery.
Common Cyber Frauds 2024
Inhe pahchano — aur turant 1930 pe report karo
UPI / PhonePe Scam
Fake payment requests and QR codes to steal money
Fake KYC Fraud
Links claiming your account will be blocked
Part-Time Job Scam
Fake WFH offers that freeze your bank account
Loan App Fraud
Illegal apps stealing contacts and demanding extortion
Fake Helpline 1930
Fraudsters posing as cyber officials demanding money
Crypto / Investment Scam
Fake platforms promising 50-100% guaranteed returns
Request for Bank Account Defreeze Review
Form CFAP-01 · Cyber Financial Assistance Portal
📎 Click to upload ID (front & back)
📋 Upload Police NOC / Station Certificate
Not mandatory but recommended📄 Upload Bank Statement (Last 3 Months)
PDF, JPG or PNG · Required for faster review🔍 Track Your Account Defreeze Request
Search your complaint and verify with OTP to view status
Request Submitted Successfully!
Your account defreeze request has been registered. Please save your Complaint ID.
Your Complaint ID
CFAP2026XXXXDate:
Your complaint is assigned for review. Track status using your Complaint ID. Updates will be sent to your mobile and email.
🛡 Cyber Safety Awareness
Protect yourself from cybercrime and financial fraud
🔐 OTP & Account Safety
- Never share OTP with anyone
- Enable 2-factor authentication
- Use strong unique passwords
- Do not save OTP in chats
🔗 Online Payment Safety
- Verify payment links before clicking
- Use only official bank apps
- Check URL for https and official domain
- Never click WhatsApp bank links
💰 Financial Safety
- Verify recipient before transferring
- Avoid get-rich-quick schemes
- Never pay advance fees
- Do not accept unknown transfers
📞 Report Cybercrime
- Call 1930 immediately on fraud
- File at cybercrime.gov.in
- Preserve screenshots and records
- Report early for better recovery
👤 Social Engineering
- Beware of fake CBI/RBI callers
- Govt never asks money by phone
- Verify caller before sharing info
- Disconnect suspicious calls
🖥 Digital Safety
- Install reputed antivirus
- Keep all apps updated
- Avoid public WiFi for banking
- Log out after banking sessions
Contact Information
Cyber Crime Helpline
1930 (Toll Free · 24×7)
Official Portal
cybercrime.gov.in
Email Support
support@cfap.gov.in
I4C, MHA
Indian Cybercrime Coordination Centre
Ministry of Home Affairs, New Delhi
Send a Query
We'll respond within 2 working days
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